One has to admire the hardships that emergency call operators experience. It’s a job that many wouldn’t be suited for. When we first meet our main protagonist (who we spend the entire runtime with), it’s not clear whether or not he is cut out for this role.
Asger Holm (Jakob Cedergren) is man under a great deal of stress. We can see that the stress and strain of his job has finally caught up with him, there are massive bags under eyes and he has pasty white skin.
He seems to blend into the background. He finds answering calls from drunk people to be a nuisance. He’s blunt, and direct, almost harsh in his approach to those seeking help. He is not a patient man. But surely that doesn’t matter as the real question is whether he a good man, and whether he can make the right decision.
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